The average person gets a new cell phone every 18 months (1). Usually, your phone either stops working or a newer version comes out. If you’re willing to sign into a contract with your service provider, you can typically get a free or discounted phone. But if you want to avoid being tied down to a contract or that new smartphone is too pricey, consider opting for a refurbished phone.
A refurbished phone is one that’s been returned to the manufacturer or cell phone provider for any reason. It might have been broken and needed repair, the buyer may have used the phone for a long time and decided to upgrade to a newer model, or it’s a case of buyer’s remorse where the customer decided the phone didn’t have what they wanted. The last kind is often referred to as an “open-box” phone because it’s practically brand new.
Here’s what to consider when buying a refurbished phone.
Price
Does the price match what you’re getting? See what it would cost to buy the same phone brand new. Compare and decide if you’re getting a good deal.
Who fixed it?
If the phone needed repairing, find out who fixed it. Technicians that work for the manufacturer are reliable because they know the most about the phone. Third parties can also be good, but research the company first if you can. Check ratings and see what past customers have said about them.
Factory settings
It’s important that the phone has been completely cleared and restored to factory settings. If any information is stored in the phone outside the normal factory programs, then the phone was not reset. It may also indicate the phone was stolen. You can check by contacting the phone manufacturer and giving them the electronic serial number (ESN) to get the phone’s history. It’s typically located underneath the battery.
Warranty
Does the phone have a warranty? Open-box phones are more likely to have a warranty because they are still new. However, sometimes manufacturers or service providers will offer shorter warranties on other refurbished phones.
Return Policy
Be cautious about a buyer that won’t let you return the phone. Any retailer who is selling a refurbished phone should offer a return policy.
Locked or Unlocked
Check to make sure the phone will work with your current provider. Locked phones only work with certain providers. An unlocked phone will work with any provider. It’s a good idea to ask your current provider about the phone’s compatibility before purchasing it.
Accessories
Make sure the phone includes all necessary accessories such as the battery, charger and USB cable.
Functionality
Because the phone might be older, it may not have the most up-to-date operating system. Be aware that updates may not work. Can you live without that stuff? If you must have the latest system, an open-box phone is the best choice.
Overall, refurbished phones can be a smart choice because they save the consumer money and keep old phones out of the landfill. Cell phones create more pollution and toxic waste, so save your cash and save the environment.
(1) http://livinggreenmag.com/2013/01/09/home-garden/5-incentives-to-recycle-your-old-cellphones/
